About Us
Mission
Information System Management Section (ISMS) at Kathmandu University explores and implements appropriate uses of technology to support programs in instruction, research and creative activities, economic development and service. ISMS provides local and remote access to university resources, programs and services, maintains and works to improve university administrative functions, including student information, human resource, and financial systems. Our university is keen in implementation of technology programs and services, and position as a near follower in adopting new trends and capabilities.
Issues
Change is a constant during the planning horizon. The Information Technology industry is extremely volatile, and the needs and expectations of our constituents continue to grow dramatically. This planning process has identified major trends and directions, and seeks to guide change within our institution to effectively develop, monitor, evaluate, implement, and implement appropriate policies, resources, and services to strengthen teaching, research, service, and outreach activities.
Goals
KU strives to use technology as a tool to enhance and empower faculty and students and improve service to our community. Significant resources are devoted to technology and we must manage and coordinate projects and services to obtain the most from these investments.
Kathmandu University Information System Management Section is dedicated to:
- Improve the use of technology to support teaching and learning.
- Improve access to information.
- Improve infrastructure and increase connectivity.
- Maximize benefits of investments in technology.
- Improve effectiveness of KU Information Technology operations.
Services
Server/Web Hosting
ISMS hosts a number of servers and websites for schools, departments, units associated with the University.
IP/Domain Registration
We provide IP and Domain registration services for provided or self-hosted server resources within the University.
Email Services
We provide email services for staff/faculty/others (@ku.edu.np) and students (@student.ku.edu.np).
Internet Services
ISMS provides internet services to staff/faculty/students/guests in office, residence in university premises and School of Law.
Training & Guidelines
We provide timely and on demand trainings and guidelines on various applications/systems and technological awareness.
Support & Maintenance
We provide round-the-clock onsite and remote support and maintenance on all IT related issues to our staff/faculty/students/guests.
Total Servers
GB Total Storage
Mbps International Bandwidth
Staff Personnels
Request an Email
Staff, Faculty, Units, Research Sections can fill up an application form and submit to ISMS office to get Kathmandu University's "@ku.edu.np" domain Email Account.
Team
We are a team of 5 personnel currently working at Information System Management Section.
Vijay Kumar Shrestha
Technical ManagerNirajan Pant
Technical OfficerRajesh Shrestha
Technician (System & Network Admin)Shambhu Pandit
Foreman (Support & Maintenance)Downloads & Resources
Intercom Directory
Please sign-in into your browser with Kathmandu University's Email Account to view the Intercom/Mobile numbers currently being used in the University
View DirectoryISMS Factsheet
The annual report contains information about the section such as it's introduction, total number of resources, history of connectivity, types of services provided and many more.
Download DocumentISMS IT Policy
The use polices under ISMS has been drafted to serve as a single guidelines for providing services to students, staff/faculty, research personnels and residents inside the university premises.
Learn MoreFrequently Asked Questions
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[General] What services does ISMS currently provide?
Information System Management Section (ISMS) currently provides different IT related services and facilities in Kathmandu University like Internet, Email, Server Hosting, Software/Web Hosting, Consultation, Trainings, Support and Maintenance.
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[Email] How can I get a Email Account?
For Staff/Faculty/Office/Projects/Clubs (@ku.edu.np):
Based on our current Email Policy, you need to submit an email application form signed by related head of the department/unit. The application form is available in our website.For Students (@student.ku.edu.np):
Students can also submit an application form to get an email account on demand. Hoewever, we have also started to provide KU Student email accounts on bulk as soon as students are admitted in the university by verification from related School without students requiring to fill up any application. -
[Email] How long do I get access to my University Email Account?
Based on our current Email Policy, Faculty/Staff or Students, all get access to their provided Email Account as long as you are associated to the university as staff/faculty or students.
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[Internet] How can I get internet access in university premises?
For Staff/Faculty in Office:
Once you are situated in your office with your provided workstation or laptop, we will register your required devices into university's network for internet connectivity.For Staff/Faculty in Residence:
Once you are situated in your university's residence with your personal devices (Laptop or wireless router), we will register your required devices into university's network for internet connectivity.For Students in Residence:
Once you are situated in your university's residence with your personal devices (Laptop or wireless router), contact your hostel's IT Support personnel and they will help you register your devices for internet connectivity.For Students/Guests/Others in University Premises:
There are many wireless access-points located through-out the university premises providing unlimited free internet for Students and Guests. -
[Email] Where do I login with my Email Account?
We are currently using Google's Email Services for our email system. You can login with the provided Email account in the Gmail (https://mail.google.com) platform.
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[Internet] What is eduroam?
Eduroam is educational roaming network for internet access. We are currently testing it's functions and have not officially started providing its services. However, Guests from external institutions with eduroam account can login into our system for wireless internet.
Go to the official website https://eduroam.org to learn more.